Contact the team

We are always open to feedback from Australian travellers, venue owners and anyone with responsible gaming questions. Use the form below as a guide – the fields are for illustration only and do not send data anywhere by themselves.

Topic

Name

Message

By contacting us you confirm you are over the legal gaming age in your home jurisdiction and that you are not sharing confidential or sensitive information.

How we handle messages

We read genuine feedback from Australian readers first – especially notes that help keep venue information accurate.

Typical response time Within a few business days, when a reply is needed

What we can help with Clarifying guides, correcting venue details, general Spain café advice

What we cannot do Provide legal, financial or personalised gambling counselling

If you are worried about your own or someone else’s play, please contact the official gambling help service in your Australian state or territory before travelling. Our Responsible Gaming page explains this in more detail.